Privacy Policy - ResultDekho
Last Updated: December 31, 2025
Comprehensive protection of student data through secure practices, DPDP Act 2023 compliance and transparent data handling.
Service Provider Information:
Brand Name: Result Dekho
Website: www.resultdekho.net
Operated by: LuxaHamp
Legal Entity: LuxaHamp
Contact Information:
- Data Protection Officer: [email protected]
- Grievance Officer: [email protected]
In this Privacy Policy, we, us, our, and Result Dekho refers to LuxaHamp operating the Result Dekho service.
Controlling your information: We are committed to controlling how your personal information is used and shared. Read this Privacy Policy carefully to understand our practices.
1. Scope & Coverage
Applies exclusively to ResultDekho domain and covers:
- All subdomains and pages
- Contact/advertiser/career forms
- Volunteer writer applications
- Website analytics and advertising
- Email communications from @resultdekho.net
Core commitment
Student privacy first. Zero data sales. Maximum protection through Indian hosting.
2. Data collection
| Purpose | Data collected | Method |
|---|---|---|
| Support | Name, email, phone no., message | Contact form |
| Advertising | Business name, owner details, budget | Advertise form |
| Careers | Name, phone no., email, photo, samples | Career forms |
| Volunteers | Name, photo, bio, article samples | Volunteer form |
| Analytics | IP, browser, pages, cookies | Automatic |
3. Technical infrastructure
100% India-based:
- Hosting: Indian based servers
- Email: Hosting Company (@resultdekho.net)
- SSL: Hosting Company certificates
Third-party processor
Third-party programs:
- Google Analytics (analytics)
- Google Tag Manager (GTM-WP8HV5BK)
- Google Analytics 4 (G-9DFH4KN6LM)
Advertising:
- Google AdSense (ca-pub-8456608118183255)
Email Services:
- BigRock Mail (email delivery)
Hosting & Infrastructure:
- Coolify (application hosting)
- Cloudflare (CDN and security)
Please note: Each service has its own privacy policy.
4. Data usage
Strictly limited to:
- Responding to form submissions
- Servicing career/volunteer applications
- Site analytics (aggregated)
- Advertising partnerships
- Legal compliance & security
5. No data sharing
ZERO personal data sales:
Shared ONLY for: Legal orders, Website hosting, Google processors
Volunteer exception:
Name/photo/bio of published opt-in approved articles (explicit consent via application).
International data transfers:
Some third-party services transfer data outside India:
Google Services (Analytics, AdSense, Tag Manager):
- Data location: United States, European Union
- Safeguards: Standard Contractual Clauses, GDPR compliance
- Privacy Shield: EU-US Data Privacy Framework
Cloudflare (CDN, Security):
- Data location: Global network
- Safeguards: Standard Contractual Clauses
- Data residency: Configurable to India region where possible
BigRock e-Mail:
- Data location: India data centers
- Compliance: Local data residency
Protections in place:
- ✓ All providers comply with GDPR and Privacy Shield frameworks
- ✓ Standard Contractual Clauses approved by EU Commission
- ✓ Data encryption in transit and at rest
- ✓ Regular security audits
- ✓ Right to object to international transfers
Your rights regarding international transfers:
- You can object to international data transfers by contacting
[email protected]. - Note: This may limit functionality of certain features.
Legal basis for transfers:
- Necessity for service provision
- Your explicit consent
- Adequacy decisions by relevant authorities
6. Cookies policy
| Type | Purpose | Control |
|---|---|---|
| Essential | Site functions | Cannot disable |
| Analytics | Google analytics | Opt-out |
| Ads | Google Adsense | Browser settings |
7. Security & Protection
- SSL/TLS: Hosting company certificates (full site encryption)
- Hosting: Hostinger companys India servers (no foreign storage)
- Access: Team role-based controls
- Backups: Encrypted, India-only
- Monitoring: 24/7 uptime + security scans*
Breach protocol: Notify affected users within 72hrs + CERT-In reporting (IT Act 2000).
8. Retention schedule
| Data type | Maximum retention |
|---|---|
| Contact forms | 12 months post-resolution |
| Career applications | 24 months |
| Volunteer profiles | Permanent (published) |
| Analytics/logs | 14 months |
| IP addresses | Anonymized immediately |
Auto-deletion: Inactive form data after retention period
9. Data access requests
What you can request:
- Copy of submitted forms/applications
- Status of career/volunteer applications
- Confirmation of deletion
Data controller information:
- Company: LuxaHamp
- Brand: Result Dekho
- Data Protection Officer: [email protected]
- Registered Office: Flat no. 1, Nawalgarh Road, Rajasthan Nursing College,
Kissan Colony, Sikar, Rajasthan - 332001
Request Process:
- Email [email protected]
- Subject: Data Access Request - Result Dekho
- Response time: Within 30 days of request | 60 days for complex
requests (with notification)
Limitations: Published volunteer content (articles) cannot be removed/post-publication
10. Privacy complaints
Complaint process:
- Email [email protected]
- Subject: Privacy Complaint
- Include details + evidence
- Acknowledgement: 24 hours
- Resolution: 7 business days
Escalation: CERT-In (cyber incidents) or local police for criminal matters (IT Act 2000).
11. Data access requests
Primary: [email protected]
For privacy: Data Access Request or Privacy Complaint
Response SLA: 3-5 business days
Your data rights
Under DPDP Act 2023 and GDPR, you have the right to:
1. Access your data
- Request copy of your personal data
- Know how we process your information
2. Rectification
- Correct inaccurate data
- Complete incomplete information
3. Erasure (Right to be Forgotten)
- Delete your account and data
- Request removal from our systems
4. Data portability
- Receive your data in machine-readable format
- Transfer data to another service
5. Restrict processing
- Limit how we use your data
- Object to certain processing activities
6. Withdraw consent
- Revoke previously given consent
- Opt-out of marketing communications
How to exercise your rights:
- Email: [email protected]
- Response time: Within 30 days
- Verification: We may ask for identity proof Free of charge for first request.
Subsequent requests within 12 months may incur reasonable administrative
fees.
12. Legal framework
- DPDP Act 2023: Data fiduciary compliance
- IT Act 2000: Section 43A (sensitive data), CERT-In reporting
- SSL/TLS 1.2: End-to-end encryption
- Hosting Company: No foreign data storage
13. Policy updates
Updates posted here with new effective date. Significant changes notified via email (registered users) and homepage banner. Continued use = acceptance.
14.Grievance officer
As per Information Technology Act, 2000:
- Company: LuxaHamp
- Brand: Result Dekho
- Website: www.resultdekho.net
For complaints regarding:
- Privacy violations
- Data misuse or unauthorized access
- Content disputes
- User rights violations
- Security incidents
- Any other privacy-related grievances
Name: RD legal officer
Email: [email protected]
Phone: +91 8440011009 (WhatsApp only)
Registered Office: LuxaHamp, Flat no. 1, Nawalgarh Road, Rajasthan Nursing
College, Kissan Colony, Sikar, Rajasthan - 332001
GSTIN: 08ANIPN7754R3ZV
Office Hours: Monday-Friday, 10:00 AM - 6:00 PM IST
15. Childrens privacy
Age requirement:
- Minimum age: 13 years for general website use
- Exam-specific ages: Varies by government exam requirements
- Parental consent: Required for users under 18 for certain features
Data from children under 13:
ResultDekho does not knowingly collect, use, or disclose personal information from children under 13 years of age.
If we discover we have collected data from a child under 13:
- We will delete it immediately
- We will notify parents/guardians if contact info is available
- We will prevent further data collection from that user
Parental rights:
Parents/guardians can contact us at [email protected] to:
- Request access to childs data
- Request deletion of childs data
- Refuse further collection of childs information
- Restrict processing of childs data
Verification:
We may require proof of parental/guardian relationship before processing requests related to minors data.
For users aged 13-18:
- Certain features may require parental consent
- Exam registrations follow government guidelines
- We collect minimal necessary data only
Infrastructure
✅ 100% India:
Hosting & email
🔒 Security:
SSL + access controls